PRIVACY POLISY

Privacy Policy Manager and its contact information

Controller of personal data processing: SIA Pērļu rotnīca, unified registration no. 40103415012, legal address Āpšu iela 5 -5, Riga, LV 1004.

Our contact information for matters related to the processing of personal data: [email protected]. Using this contact information or contacting our legal address, you can ask questions about the processing of personal data.

Purposes for collecting data

By using the services of our online store and purchasing goods, you agree to the processing and storage of your personal data.

SIA Pērļu rotnīca (hereinafter - "we", "us", "us", "our") undertakes to process only such personal data as is necessary for the performance of our commercial activities, the fulfilment of regulatory requirements and contractual obligations, as well as the provision of legitimate interests. We process your personal data in accordance with applicable data protection laws, including the European Union (EU) General Data Protection Regulation and other laws governing the processing and protection of personal data.

We have taken the necessary technical and organizational measures to ensure the security of personal data, which ensures the protection of your personal data from accidental disclosure, change or other illegal data processing.

Purposes of personal data processing

We process your name, surname, phone number and e-mail in order to register you in our online store, thereby providing you with the opportunity to receive attractive promotions and services, as well as to offer you other benefits and privileges.

To identify you as a buyer and recipient of the goods, issue an invoice, ensure the delivery of the goods and fulfill other obligations resulting from the concluded Agreement, we process your name, surname, phone number, e-mail address, residential address and payment information.

To send you transactional and administrative communication materials, such as confirmation of the completed registration or purchase, a reminder of an incomplete purchase, or detailed information about the delivery of the product, we process your name, surname and e-mail.

To provide answers to your questions, fill in the contact section of our website, contact our staff directly by phone or electronically, we process the personal data you voluntarily provide - name, surname, phone number and e-mail address, as well as other information provided. Your personal data will only be used to contact you and respond to your questions, comments or suggestions.

Telephone conversations are not recorded, as the Customer cannot order the product over the phone. The product can only be ordered through our online store.

To send advertising materials based on your interests, discounts or other special offers to which you have given your consent, we process your name, surname, e-mail address, telephone number, purchase and website visit history information. You can opt out of receiving such messages at any time by calling our information number 26117729 or by sending a request to stop communication to [email protected].

To participate in lotteries and contests for goods and services, we process your first name, last name, e-mail and phone number. By expressing your desire to participate in lotteries and contests, you agree to the processing of your personal data.

Reminder of an incomplete purchase

We inform you that we will send a technical support e-mail within 72 hours from the moment when you have not finished completing the purchase in our online store. This is necessary to make sure that you were not affected by technical problems at the time of purchase and to cancel the reservation of the product.

Personal data storage period

We will store your personal data for as long as is necessary to achieve the stated processing goals, unless longer storage is determined or permitted by applicable laws and regulations. If the data is processed based on your consent, then the data will be processed as long as your consent is valid and has not been withdrawn.

Transfer of personal data

To fulfill our obligations to you, we can transfer your personal data to cooperation partners, data processors who perform the necessary data processing on our behalf, for example, IT infrastructure developer and maintainer, marketing agencies, leasing companies, courier services, etc. These companies, in accordance with the law and our cooperation agreement, are required to protect your personal data and process it only in accordance with the purposes specified by us.

Upon request, we can transfer your personal data to state and law enforcement authorities in order to defend our legal interests, if necessary, by drafting, submitting and defending legal claims.

Place of personal data processing

We primarily process your personal data in the EU/EEA and your personal data is not sent or processed in a country outside the EU/EEA, except when we process personal data through cookies.

Children

We do not provide services to minors. In the event that we become aware that we have obtained and are processing the data of minors, we will take appropriate steps to delete such personal data.

Your rights regarding the processing of personal data

In accordance with the General Data Protection Regulation and the legislation of the Republic of Latvia, you have the right to:

1) access your personal data and receive information about their processing;

2) request correction of incorrect, inaccurate or incomplete personal data, or correct them yourself by logging in to your profile;

3) delete your personal data ("be forgotten"), except in cases where the law requires us to keep the data;

4) withdraw previously given consent to data processing;

5) limit the processing of your data - the right to demand that we temporarily stop processing all your personal data;

6) request a copy of your personal data in electronic format and the right to transfer this data to another controller (data portability);

7) apply to the Data State Inspectorate.

You can submit a request for the exercise of your rights by filling out the form in person at our office at Kr. Barona street 31, Riga, presenting a personal identification document (passport or ID card), or by sending the request electronically using a secure electronic signature.

We may make changes to the Privacy Policy at any time and without prior notice. Amendments come into effect after they are published on the website. It is your responsibility to periodically review this Privacy Policy to ensure that you are familiar with any changes.